SHIPPING & RETURNS POLICYAt Party2U it is our aim to dispatch all orders by the end of the next working day following receipt of order. |
UK SHIPPING
We offer the following methods of UK Shipping:-
Free Shipping 3-5 Working Day Delivery
Uk orders of £20.00 or more qualify for free shipping to any address in the UK untill the end of May 2008.
Orders that qualify for free shipping are dispatched by Royal Mail 1st Class Post.
No signature is required for this service and no tracking number is available.
PLEASE BE AWARE THAT ONCE A PACKAGE IS DISPATCHED IN THIS WAY IT CANNOT BE TRACKED OR LOCATED DURING TRANSIT.
Orders Below £20.00 3-5 Working Day Delivery £3.75
Orders are dispatched by Royal Mail 1st Class Post.
No signature is required for this service and no tracking number is available.
PLEASE BE AWARE THAT ONCE A PACKAGE IS DISPATCHED IN THIS WAY IT CANNOT BE TRACKED OR LOCATED DURING TRANSIT.
Option 2 Next Working Day Delivery £7.75
We aim to deliver all next day orders placed before 1.00pm Monday to Thursday on the next working day. Orders placed after this time will be processed on the following working day.
Orders received on Friday before 1.00pm will aim to be delivered on the following Monday. Orders placed after this time will be processed on Monday for delivery on Tuesday.
Next Working Day UK Orders are shipped by Royal Mail Special Delivery or courier service depending on the weight of the parcel. Upon Dispatch a tracking number for your order will be sent to you by e-mail to enable you to track your order on the carriers website. A signature is required upon delivery of your order.
With both UK shipping options your order can be delivered to any address of your choice or left with a neighbour upon request.
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OVERSEAS SHIPPINGOverseas delivery rates are calculated by the website according to the weight of the products you have purchased.
Shipping to Europe:| Shipping weight: | Price: | | 0-0.5kg | £4.25 | | 0.5kg-0.75kg | £5.75 | | 0.75kg-1kg | £7.75 | | 1kg-1.25kg | £9.25 | | 1.25kg-1.5kg | £10.75 | | 1.5kg-1.75kg | £12.25 | | 1.75kg-2kg | £13.75 | | 2kg-2.25kg | £15.25 | | 2kg-2.5kg | £16.75 | | 2.5kg-2.75kg | £19.00 | | 2.75kg-3kg | £24.25 | | 3kg-4kg | £30.25 |
Shipping to the Rest of the World:| Shipping weight: | Price: | | 0-0.5kg | £7.75 | | 0.5kg-0.75kg | £10.25 | | 0.75kg-1kg | £13.50 | | 1kg-1.25kg | £16.00 | | 1.25kg-1.5kg | £18.50 | | 1.5kg-1.75kg | £21.25 | | 1.75kg-2kg | £23.75 | | 2kg-2.25kg | £28.25 | | 2.25kg-2.5kg | £30.75 | | 2.5kg-2.75kg | £33.25 | | 2.75kg-3kg | £36.75 | | 3kg-4kg | £50.25 | | 5kg-7kg | £70.25 | | 7kg+ | £100.00 |
Prices in UK Sterling Please allow up to 14 days for delivery.
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LATE DELIVERY/DAMAGED GOODSWhilst Party2U makes every effort to dispatch your order as quickly as possible, we regret that we cannot be held responsible for late delivery of goods.
Every effort will be made to package your order professionally, However should your order fail to arrive or arrive damaged, Party2U will wherever possible dispatch replacement stock or offer a refund of equal value to the goods in question. Party2U reserves the right to have the damaged goods returned before a refund is offered.
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OUR 100% MONEY BACK GUARANTEEAt Party2U we want you to be completely satisfied with you order. If you are not completely satisfied with your purchase(s) simply return the unused item(s) within 14 days from receipt of order for a full refund.
The item(s) must be without damage or use and in a suitable condition for resale. All original packaging should accompany any returned item(s). Party2U cannot accept returns for exchange or refund if such items have been opened or used. All items will be inspected on their return to our warehouse.
Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm
WE REGRET THAT THE COST OF POSTAGE AND PACKAGING ON RETURNED GOODS SHALL REMAIN THE RESPONSIBILITY OF THE CUSTOMER AND CANNOT BE REFUNDED BY PARTY2U.
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