About Us Party2u are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at andrew@party2u.co.uk.

Our Contact details:
Party2u
3 Victoria Street Thurmaston Leicestershire LE4 8GG United Kingdom
Phone: +0044 (0)116 216 0065
Fax:
Email: sales@party2u.co.uk
VAT registration: GB 923 5248 29


Party2U incorporating party2u.co.uk reserve the right to amend these terms and conditions at any time should the company's position change in relation to the sale and supply of goods to it's customers.
Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

We accept most major credit/debit cards including Visa and Mastercard. If you are shopping from the United States of America or anywhere else in the world, place your order and your credit card company will convert the transaction to US Dollars or your own currency.

Pricing Policy
All prices are clearly displayed on our website www.party2u.co.uk in British pounds sterling. Party2u reserves the right to change prices without advance notice. Once an order is placed all prices will be honoured regardless of any price fluctuations that may occur.
Shipping And Handling For a full Shipping and Returns Policy please click here
Delivery ScheduleAvailability
It is unlikely that Goods ordered will not be available from stock. However in the unlikely event that this should happen Party2u will contact you the customer by telephone or e-mail to advise on a delivery date, arrange for a replacement or offer a refund. We will do our best to keep you informed at all times.

Party2u reserves the right to change product details or availabilty without advance notice.
Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Tax Charges For orders made from the UK or the European Union, 17.5% VAT is added.
Credit Card Security Payment Methods

Online Credit/Debit card Transactions

When your order is placed on our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.

All of our credit card transactions are processed by Worldpay, one of the world's leading Ecommerce solutions companies. Worldpay use secure server software encryption to keep your transaction private and protected. Paying by this method will require the buyer to visit Worldpay's website. It is the responsibility of the customer to read the terms of business of Worldpay before using the service.


Cheques drawn on a UK Bank

Cheques should be made payable to Party2u. Orders can only be dispatched once a cheque is cleared. This can take approximately 5 working days.
Guarantee We guarantee your satisfaction. <All of our products come with a 30 day no quibble guarantee.>
Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on +0044 (0)116 216 0065 (International +44 +0044 (0)116 216 0065) or fax us on or write to us at 3 Victoria Street Thurmaston Leicestershire LE4 8GG United Kingdom
Privacy Policy Party2u do not disclose customers information to any third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes
Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm

Our 100% Money Back Guarantee

At Party2U we want you to be completely satisfied with your order. If for any reason you are not completely satisfied with your purchase(s) simply return the unused item(s) within 14 days from receipt of order for a full refund.

The item(s) must be without damage or use and in a suitable condition for resale. All original packaging should accompany any returned item(s). Party2U cannot accept returns for exchange or refund if such items have been opened or used. All items will be inspected on their return to our warehouse.

Postage and packaging costs on returned goods shall also remain the responsibility of the customer and cannot be refunded.

For full information please see our Shipping and Returns page by clicking here.


Intellectual Property

All information, text and images contained within the Party2U website are the copyright of Party2U.

No unauthorised use of material including the production, storage, modification, distribution or republication of any part of this website or where applicable the respective copyright owner(s) may take place without express written consent from Party2U.





SSL